Here at the Trebuchet Group, we've been kicking around a new phrase:
"We bring more conflict into the world"
Sounds counterintuitive, right? Who is excited about more conflict?
Of course, we mean positive, healthy conflict.
Unhealthy conflict can look like an organization that is having brutal personal attacks between teammates or (on the opposite extreme) putting band-aids on and avoiding what everyone knows are problems.
In the event that you don't have a frame of reference for positive, healthy conflict, we came across a great article by Christin Rice that highlights some things to look out for.
Some key takeaways to encourage you to engage in conflict:
1. It can expand your worldview. If you let it.
2. It's better than the alternative
3. It is vital to create neccessary change
When faced with conflict you didn't choose, here are some great tips to keep in mind:
1. Take a deep breath
2. Get curious
3. Ask yourself, "Who do I want to be in this conflict" (in other words, how do I want to act in the conflict)
Unhealthy conflict can cause organizations to struggle to survive. Healthy conflict is one of the keys to a high performing organization. It is a needed agent for positive, catalytic change that propels the team and organization forward. Read more about this in Patrick Lencioni's book The Advantage.
We're advocating Goldilocks conflict. Not too much, not too little,...just right.
If the thought of bringing more conflict into your team raises anxiety, let's talk. There are many creative ways to introduce positive, healthy conflict into a team so that the team can be more successful.