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Why Your Success Depends on Creating MORE Conflict

  • Regis University DTC Campus 6380 South Fiddlers Green Circle, Room 260 Greenwood Village, CO 80111 (map)

In today’s fast-paced environment, organizations must quickly find optimal solutions to the challenges they face. As leaders, it's up to us to create an environment where our teams can discuss conflicting ideas, values, and outcomes to uncover the best possible solutions. This can be daunting—if discussions take a confrontational turn, productivity and morale can deteriorate and lead to poor team performance. It may be counter-intuitive to think that to achieve a high-performance organizational culture we need to increase organizational conflict. How can we be sure our discussions will improve team dynamics? Christopher Arnold explores ways of encouraging positive, healthy, and productive conflict—allowing organizations to achieve their fullest potential.