In today's fast-paced environment, organizations must quickly find optimal solutions to the challenges they face. It's up to leaders to create an environment where their teams can discuss conflicting ideas, values, and outcomes to uncover the best possible solutions. This can be daunting—if discussions take a confrontational turn, productivity and morale can deteriorate and lead to poor team performance. It may be counter-intuitive to think that to achieve a high-performance organizational culture we need to increase organizational conflict. How can you and your team be sure your discussions will improve team dynamics? Jana Sanchez explores ways of encouraging positive, healthy, and productive conflict—allowing organizations to achieve their fullest potential.
After this training, participants will leave with:
An understanding of typical ways that individuals & teams deal with conflict
What to look for that indicates a team may be stuck in false harmony
Proven strategies for moving to and maintaining positive, healthy conflict
A commitment to implement one change to increase productive conflict