While there are lots of reasons people decide not to talk or share information with a leader, our experience shows the top two are:

1. People aren’t feeling psychologically safe - they feel what they say can and will be held against them, especially when it involves their current and future well-being

2. People aren’t seeing a better future - they feel stuck because they aren’t enjoying their current reality yet don’t see anything better nor any way to get there

Until you deal with the first item and get some communication going, you can’t address the second.